Talk to a person
There is no ticket system and no bot. Mail arrives in the same mailbox the people who build this read.
Support
Anything about the plugin, a key, a site or a generation that went wrong. Tell us the address of the site and roughly when it happened — with those two, the request is in our log and we can see what actually failed.
We answer within one working day, usually the same one. We are in Europe, so a message sent on Friday night is read on Monday.
Plans and invoices
More sites than the agency plan covers, an invoice that needs different details, a plan that is wrong for what you do: same address, and say so in the subject.
Faster than writing
- Installing the plugin: the four steps are in your account, under Download.
- A lost or leaked key: issue a new one from your account, then revoke the old one.
- A site refused because the slots are full: free one from your account. It deletes nothing.
- A forgotten password: the reset link comes back in a minute.
Who you are writing to
Free credits every day, no card
Enough for about two complete pages today, and half a page every day after. If it does not convince you, you have spent nothing but an afternoon.
Start free — credits every day
No credit card. The free credits come back every day.